Your peace of mind is our priority. Below you’ll find clear answers about privacy, accuracy and next steps, so you can move forward with total confidence.
No. GeneQuest kits are consumer-initiated and do not require a physician order. If you’d like to include your healthcare provider, we supply a clinician-ready report.
We provide both DNA sequencing and DNA analysis under a transparent subscription.
Standard turnaround is 3 days from the moment the lab receives your saliva sample. We’ll email you as soon as your report is ready.
Our cutting-edge technology ensures you get your DNA sequences analyzed within a minute. Simply upload your DNA sequences in a variety of industry formats such as VCF, FASTA and 23andMe TXT and refresh your dashboard to view your analysis.
Absolutely. Apply 100% of your original kit price toward any higher-tier plan within 12 months of purchase.
Your raw data stays end-to-end encrypted in HIPAA-compliant servers and is never shared or sold. You can delete it permanently at any time.
Most health plans don’t yet cover consumer genetic testing, but you can use HSA/FSA funds at checkout.
Yes. We provide automated report updates for all of our customers. Whenever peer-reviewed discoveries affect your genome, we’ll refresh your insights for free.
With a click of a button, you give your family invaluable, affordable insights that last a lifetime.
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